Customer verification involves more than a check. It needs a clear journey, secure information handling and a route for cases that need human attention. We work with businesses to understand those requirements before integration.
Discuss identity requirementsWho it’s for
Product, engineering and operations teams planning identity verification and customer onboarding.
Connected by Nillar
Our identity verification product is in development. Supported checks, provider availability and production requirements are confirmed during onboarding.
What we focus on
Built around the work.
Onboarding journeys
Define the information needed at each stage and explain the process to the customer.
Verification integration
Plan identity check integrations, result handling and provider dependencies around an agreed scope.
Review & escalation
Consider incomplete records, mismatches and the people responsible for resolving exceptions.
Privacy by design
Keep sensitive identity information in approved channels with appropriate access and retention decisions.
Start with a clearer picture.
Our identity verification product remains in development. Contact us to discuss your business requirements.
Know Your Customer checks help businesses understand who they are serving. An approved onboarding process should explain the details it needs and the secure channel for providing them.
This corporate website and training portal do not collect BVN, NIN, identity document uploads, or payment credentials for training. Never send an OTP, PIN, or password to a trainer or contact form.
Product availability, supported checks, and pricing will be confirmed before onboarding. Existing NillarPay customers should contact product support for account-specific verification instructions.
The next steps
A clear way forward.
Understand the work
We start with your current process, the people involved and a clear definition of a useful outcome.
Design the right approach
Agree the scope, responsibilities, integration requirements and a practical delivery plan.
Build, learn and improve
Test the workflow, prepare your team and review what needs to happen next.
A little more clarity
Good questions.
Straight answers.
Should I send identity documents through this website?
No. Do not send NIN, BVN, identity documents, PINs, passwords or OTPs through the corporate contact form. Verification information belongs in the approved product flow.
Does verification replace our compliance process?
No. Your organisation remains responsible for its applicable policies, risk decisions and regulatory requirements. Integration scope and responsibilities need to be agreed before use.
Let’s find the right
starting point for you.
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