Start with one or two things you would like to do better. Bring those goals to your session so your trainer can connect the material to your work.
Check your participant portal for the confirmed time, venue or meeting link. Calendar times are shown in West Africa Time. Download your calendar again if a session is rescheduled.
For online sessions, check your connection and audio ahead of time. Use practice data rather than customer information during exercises.
Submit attendance through your portal when the check-in window opens. Your trainer verifies the record. If you need learning support or a correction, contact the training team.